Your Rights

At Newcroft Advisory, we believe every client deserves a partnership grounded in trust, respect, and clarity. When you choose to work with us, you claim the right to:

1. Be Heard and Understood
Your perspective matters. From the first conversation, we listen attentively to your goals, challenges, and vision. We commit to asking thoughtful questions, not just offering off-the-shelf answers. If there’s something you feel is missing or unclear at any point, we want to know, your input shapes our work together.

2. Clear, Transparent Communication
You have the right to straightforward information about what we’ll do and how. Before we begin any engagement, we’ll outline exactly what you’ll receive, no surprises, no jargon-laden detours. Fees, timelines, and deliverables are laid out in plain language, so you always know where your investment is going.

3. Confidentiality and Discretion
We understand that ideas, data, and in-progress plans can be fragile. Anything you share with us, documents, financials, aspirations, remains strictly between us. We protect your information as if it were our own. Your trust isn’t taken lightly, and we uphold confidentiality even after our work together concludes.

4. Honest, Independent Insight
Because we operate without vendor ties or hidden incentives, you can expect advice that’s rooted in what’s best for your project alone. You have the right to objective feedback, even if it’s not what you want to hear. Our responsibility is to surface both strengths and blind spots so you can move forward with confidence.

5. Respect for Your Time and Priorities
We know your schedule is demanding. When we agree on meetings or deliverables, we honor them. If you need to adjust timing or shift focus, simply let us know, we’ll respond flexibly. Our process is designed to fit around your priorities, not the other way around.

6. A Partner, Not a Pedestal
You deserve a collaborator who treats you as an equal. We don’t put you on display or promise fame, we promise to roll up our sleeves alongside you. Whether you’re a clinician exploring your first innovation or a founder preparing for a Series A, our commitment is to support your journey without ego or extra layers of complexity.

7. Accessible Feedback Channels
If at any time you feel uncertain about our approach, deliverables, or conduct, you have the right to speak up. We value constructive feedback, each suggestion helps us refine our service and ensures we remain aligned with your expectations. You won’t be passed around or bounced to “someone else.” Your concerns reach us directly.

8. Freedom to Pause or Pause or Exit
While we plan engagements carefully, we acknowledge that priorities sometimes shift. You have the right to discuss pausing or ending our collaboration at any stage. Should you choose to do so, we’ll work with you to wrap up ongoing work, transfer any materials, and ensure a smooth transition, no guilt, no hidden barriers.

At Newcroft Advisory, these rights form the bedrock of our relationship with you. Our goal is not to create entitlement, but to foster a space where you always feel respected, informed, and supported, so you can devote your energy to making a meaningful impact in health innovation, knowing your partnership with us is fully in your control.